Returns & Exchanges

At MIMI Handmade Baskets, we want you to love your artisanal storage solutions. If you are not completely satisfied with your purchase, you may return your eligible handmade items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Authorization and a prepaid shipping label.

2

Prepare the Package

Carefully place the unused basket in its original packaging, ensuring any protective padding is included to prevent damage to the natural fibers during transit.

3

Ship the Item

Affix the provided shipping label to the outside of the box and drop it off at your nearest authorized carrier location.

4

Receive Your Refund

Once our artisans inspect the returned item to confirm its original condition, we will process your refund back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing